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Break Barriers, Build Bridges, One Message at a Time!

Welcome to PanAfrican Link, your trusted partner in enhancing business communication and expanding customer reach across the African continent. We empower companies with powerful tools and services to connect with their clients effortlessly using popular messaging platforms like WhatsApp, traditional SMS, and professional email services.

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Dedicated to your success

We started by exploring problems in our social and professional lives, then built software to solve the problems, and we continue to evolve every day. Our team is dedicated to ensure you get the best out of our platform.

Lets talk about your usecase

Customer Success

Be where your customers are, 24 hours a day, 7 days a week. Our chatbots improve response time and customer satisfaction while saving operational costs.

Network Building

Use our referral and incentive systems to build relationships across contacts and let your contacts introduce other contacts to you.

Lead Generation

No more lengthy and boring forms that lead to high drop-offs. Engage and capture data from new contacts through our conversational chatbots to reduce friction and enhance user experience.

Research and Data Collection

Use our conversational chatbots to collect data from your contacts. Our analysis and data export tools are built to ensure that you can make sense out of your data.

Purposefully built features, because your success is our success

Powerful and intuitive conversation builderemoji

Build sophisticated conversational experiences for mobile, whatsapp, web and social media

Visual drag & drop builder

Design sophisticated flows with conditional logic, formulas, and rich media, with a fun and intuitive drag and drop interface.

Build Personal Experiences for each contact

The power to store information and use it in sophisticated formulas is at your fingertips. If you can imagine it, you can build it with our advanced features.

Analytics & reporting

Set goals, view reports, and analyze drop offs in the conversation with our flows analytics.

Understand your customers with our Powerful Analysis Toolsemoji

We understand that data isn't just collected for keeps, our analysis tools will help you understand trends in you customers behaviour and make informed decisions.

check iconEngagement analysischeck iconDrop-off analysischeck iconBusiness Intelligence toolscheck iconData exportscheck iconDownloadable chartscheck iconScheduled reports
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Deal for your business

Meet our pricing plan that suit you

Lite PlanFree!
  • Users2-
  • Contacts10,000$0.5/1,000 additional contacts
  • Messages1,000$5/1,000 additional messages+ network/provider cost
  • Data Export200,000 records$0.006/1,000 additional records
  • Data Import100,000 records$0.01/1,000 additional records
  • API Access
  • Webhook Notifications
  • Access ControlSimple
  • SupportEmailup to 6 hours response time
Get Started on Lite plan

Channels and Integrations

Reach out to your customers where they are, with the channel they're most comfortable with and get your data delivered where you need it the most. Our platform is built to be flexible to suite your needs.

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Get yours question answer

Frequently asked question

Can we use our own Messaging Integration?

PanAfrican Link is built as a provider/integration agnostic platform. As such we can add new integrations and providers as required. The cost of adding a new internal integration is shared between PanAfrican Link and the client.

We have contacts in multiple countries, do we need a different subscription for each country?

PanAfrican link is built natively to offer services in multiple countries under the same subscription. For services like SMS shortcodes you'll need to register multiple services in each country. Please chat with us to learn more.

Can we connect our internal Business Intelligence Tools?

PanAfrican Link supports integrations with Microsoft Power BI and Tableau by default. Data imported by BI tools is billed under imports and exports. Reach out to our team to see how you can integrate your tools.

What happens when I exceed my subscription limits?

All limits unless otherwise specified kick into a Pay As You Go model as soon as the limit is reached. e.g. Once you exceed your upload records limit any number beyond that will be billed per record as long you account has the balance.

Which messages appear in my Inbox?

Messages in PanAfrica link can either be classified as inbox messages or flow responses. If a messages is not captured as a response to a flow, it's going to appear in your Inbox.

Do you have any question? Feel free to contact us